FAQ's (Frequently Asked Questions) :
1. Do I need broadband connection , VOIP Adapter or any other equipment to use this service?
Answer : Not at all, all of our packages are phone to phone no internet connection , phone adapter or additional equipment is required.
Is there an activation fee like Click2Dial.net or other services?
Answer : Not at all, we don't charge any activation fees or any other hidden charges.
Is customer service 24/7 ?
Answer : We have highly trained and friendly customer support staff available 24 hours a day 7 days a week.
Is there a contract for this service?
Answer : There is absolutely no contract, its month to month, when you pay $14.99 you are charge for a month, no strings attached.
Do I have to sign up every month to continue ?
Answer : No, once you signup you are set for automated monthly recurring thats every 30 days except Feburary its 28 days. You have an open option to opt out of monthly billing you can do it online on your account or call our customer service to opt out.
How many free minutes are offered with each plan ?
Answer : Free calling minutes to Pakistan are package depandent, with $14.99 you get 5 minutes once at account activation. With other plans you get 10 minutes every month free.
Is customer service 24/7 ?
Answer : We have highly trained and friendly customer support staff available 24 hours a day 7 days a week. |